The Hopkins Police Department encourages residents to sign up for Smart911™. 

What is Smart911?

Smart911™ is a free, app-based technology, that allows users to provide critical information to first responders during an emergency. 

Individuals and families can sign up online to fill out a profile, providing as much or as little information as they wish. The information is only seen by authorized 911 dispatchers or first responders. 

How Does Smart911™ Work?

When a user makes an emergency call, their Safety Profile is automatically displayed to the 911 call taker. Users can choose to provide information that can help first responders, such as:

  • Emergency contact information
  • Medical information, including mental health 
  • Number of people and pets on the property
  • Location data
  • Two-way messaging from dispatchers to callers

Users can also link other phone numbers to their profile, so only one household member needs to create a profile. 

This service is provided by Hennepin County at no cost to the public; however, message and data rates may apply depending on your provider and phone services. Please refer to your mobile phone's service plan for more information. 

Get Started With Smart911

Visit to create your free safety profile or download the app on the App Store or in Google Play. 

A button image that says "Available on the App Store"A button image that says "Get It On Google Play"


Contact the Hopkins Police Department or visit the Smart911™ website for more information.