Utility Rates & Billing
Utility bills are sent out on the third working day of the month and are due in 20 days. If the bill becomes delinquent a 10% penalty of the current water, sewer, refuse, and storm sewer charge is applied to the account.
Payments received in the mail that are postmarked before the due date or received in the night deposit by 8 am the day after the due date will not be charged a penalty.
Payment Options
Automatic Payment
Automatic payment from your checking or savings account or by debit or credit card is available. Download the authorization form to fill out, mail, and return to the City.
Credit Card Payment
Visa or MasterCard are accepted. You may call 952-935-8474, stop into City Hall, or mail your utility payment stub with your credit card information. You will need to have your address, utility bill account number, credit card number with the expiration date, and the amount you wish to pay.
After Hours Payment
An after hours utility payment drop box is available 24 hours a day, seven days a week at City Hall. The drop box is located on the east side of City Hall next to visitor parking.
Fees on your utility bill (effective Jan 1, 2011)
| Service | Rate | Description |
|---|---|---|
| Water | $1.90/1000 gallons used | These charges will vary with your water usage. A sewer "base" or "cap" is calculated each year during the winter period for residential accounts. |
| Sanitary Sewer | $3.60/1000 gallons used | |
| Irrigation Meter | $2.40/1,000 gallons used | Rate charged for metered lawn irrigation. Implemented to comply with the state water conservation law. |
| Storm Sewer | $5.00 | Flat fee that each resident pays per month. The storm sewer charge is for maintenance, renovation, and additions to the existing storm sewer system. The storm sewer is for water runoff (rainstorms, winter thaw, etc). |
| Recycling | $3.75 | Flat fee that each resident pays per month. |
| Refuse 30 Gallon 60 Gallon 90 Gallon |
$16.85 $19.85 $23.15 |
Flat fee that each resident pays for one container. This fee covers charges connected in the garbage collection process: container costs, vehicle costs, labor, insurance, and disposal of garbage at a designated facility, etc. |
| State Solid Waste Mgmt Fee | Varies | State charge of 9.75% calculated on the refuse portion of the bill. Also applies to bulk pickup charges. These fees are remitted back to the State of Minnesota. |
| State Health Fee | $6.36 | Yearly charge for connection to public utility. This is a State mandated charge. All funds collected by the City are remitted to the State Department of Revenue. |
| Hennepin County Solid Waste Mgmt Fee | Varies | Hennepin County charge of 9% calculated on the Refuse portion of the bill. Also applies to bulk pickup charges. These fees are remitted back to Hennepin County. |
Contacts
- Senior Account Clerk–Utility Billing
952-548-6332
Temporary stop of refuse services
If your house will be vacant for 30 days or more, you can temporarily stop refuse services. You must contact the City to let us know the date you will be leaving and the garbage container must be stored in a secure area, such as your garage. Upon returning, you must contact the City to request that the garbage services be reinstated.
Rental property owners & utility billing
Over the past couple of years, the City has begun to transfer utility accounts for rental properties permanently into the property owner’s name. This happens as renters vacate or if an account becomes past due.
Eventually, all utility accounts for rental properties will be permanently in the property owner’s name. The owner will receive the monthly utility bill and is directly responsible for paying the utility bills for their rental properties. The owner is liable to the City for all bills accrued through the use of utility services on his/her premises, whether personally used by the owner or a renter, lessee, or other occupant.
Save Water
